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Medical Transcription & Medical Billing Services

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About Us

Innovative Data Solutions (IDS), was established in 2001 as an offshore Software Developing & Healthcare Information Technology Company. IDS Healthcare Technology Department provides a fully integrated suite of web-based solutions together with related business services to Healthcare Providers, practicing in ambulatory care settings. Our platform helps our customers increase revenues, streamline workflows and make better business and clinical decisions while reducing administrative burdens and operating costs. At IDS, we employ a highly educated workforce. IDS has a dedicated team of billing and coding specialists devoted to providing your practice with the latest revenue cycle and provider reimbursement services available to the medical industry. Our team of billing and coding experts are well trained and experienced in all aspects of the ICD-9, ICD-10 and CPT coding systems that are unique to billing for all medical specialties. IDS’s multi-tier, HL7 and HIPAA compliant architecture enables us to fully secure sensitive data. Our service is accompanied by 100% Customer Satisfaction Guarantee.

Our Staff Consists of Qualified:

 
  • Certified CPC Coders
  • Certified PMCC Instructors
  • Certified and Experienced Medical Billers
  • Experienced Medical Collectors
  • Clerical Workers

WHY USE A MEDICAL BILLING COMPANY?

1

Keeping Your Records Up to Date

Record-keeping requirements continue to grow in patient care. Accurate and proper record keeping is essential for correct billing. A medical billing company can help ensure that you meet these requirements, maintain your records properly, keep your records current, and are able to access any information from your records quickly and efficiently.

2

Claims Processing

If you need assistance with processing claims, patient billing, or meeting compliance issues, you will want to explore medical billing services. If you are overwhelmed with trying to keep up with industry changes, a medical billing service can save you time and money. If you are tired of dealing with insurance carriers or dissatisfied with your collection rate, a medical billing service can be of immense value.

3

New Practices

If you need assistance with processing claims, patient billing, or meeting compliance issues, you will want to explore medical billing services. If you are overwhelmed with trying to keep up with industry changes, a medical billing service can save you time and money. If you are tired of dealing with insurance carriers or dissatisfied with your collection rate, a medical billing service can be of immense value.

4

Billing for Specialists

Healthcare billing services typically employ billing specialists who are familiar with a particular healthcare field. For instance, a podiatrist could more than likely find a billing service specifically geared toward filing claims for his type of practice. The billing service would have an understanding of the specific medical codes and terminology necessary to prepare and submit an acceptable healthcare claim for his practice.

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Insurance Billing

Many medical billing companies conduct medical insurance billing as one of their services. You can also find medical billing specialists who concentrate solely on medical insurance billing.

Furthermore, the billing specialist would understand the applicable regulatory requirements. For example, claims to government payers, such as Medicare, must be submitted electronically and must be in a format compliant with HIPAA, the Health Insurance Portability & Accountability Act of 1996. To achieve compliance with the standards of HIPAA, many healthcare insurers require that claims be electronically transmitted to them. However, most billing services will still accept a healthcare provider’s paper claim, and as part of their services, will translate the claim into the proper electronic format. Some billing services accept claim information over the telephone, fax, or across secure internet connections.

Our Mission

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Mission Statement

Our company mission is to provide our clients with the most accurate and up-to-date medical billing services. Our main goal is to focus on customized service and communication, while providing insurance follow-ups and maintaining timely billing. We can optimize the turnaround time for your reimbursements. We pride ourselves in having the ability to provide personalized service. IDS Billing Services offers the total solution for Electronic Medical Records, medical billing, and office support. Consider us an extension of the Physician’s office.

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Vision Statement

Our vision at IDS is to continue to build our presence as a recognized medical billing service that is superior in customer service and quality. We strive to maintain customer loyalty as we continue to build our customer base. Our vision will be accomplished by offering the most advanced products and services to manage a medical office in the most cost effective manner.

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Core Values

  • Innovation
  • Quality
  • Integrity
  • Constructive Communication
  • Mutual Respect
  • Long Term Relationships

GOAL

“At IDS, our objective is to become a leading provider of integrated business service solutions to healthcare providers practicing in an ambulatory setting. To achieve this objective, we provide comprehensive practice management, electronic health records, revenue cycle management and mobile health solutions to small and medium size healthcare practices. We believe that physician practices require an integrated, end-to-end solution to manage the different facets of their businesses, from clinical documentation to claim submission and reporting, and that there are a limited number of companies in our industry that offer this complete solution to physicians. We believe that our service offerings provide physician practices with a complete solution. We realize that our success is tied directly to our customers’ success. Accordingly, a substantial portion of our highly trained and educated workforce is devoted to customer service activities. Our unique business model includes our cost-effective offshore workforce. We believe that this operating model provides us with significant cost advantages. In addition, it allows us to significantly reduce the operational costs of the companies we acquire. Our offshore offices offer a highly educated and skilled work force providing the bulk of our customer service and product development and maintenance activities at half the cost of comparable India-based operations. In addition, our comprehensive platform gives us the ability to reduce many redundant tasks. We believe that continuously expanding our service offerings enables us to better adapt to the changing needs of the healthcare industry and meet any new challenges our customers may have while increasing and diversifying our revenue stream.”

GETTING STARTED WITH INNOVATIVE DATA SOLUTIONS FOR BILLING SERVICES

 

Billing Services, can easily get started via “Innovative Data Solutions” within a week of retaining a new customer. For customers that would like us to use their Practice Management Platform 24 to 48 hours is sufficient time for us to start the medical billing process with them.

Innovative Data Solutions provides personalized service to all of our clients. Because of this, we like to set up a meeting either on the phone or in person with the Doctor or Office manager before we begin the process in order to understand how the practice works. There are a few documents we like to request before we start the medical billing process. These documents help us get familiar with the practice as well as provide us with the information that we need to do the billing and make the necessary phone calls.

Our Specialties

MEDICAL BILLING SERVICES

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  • Dermatology
  • Emergency Medicine
  • Cardiology and Invasive Cardiology
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  • Endocrinology
  • Family Practice
  • Gastroenterology
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  • Geriatrics
  • Infectious Disease
  • Surgery Urology
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  • Internal Medicine
  • Nephrology
  • Neurology
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  • OB GYN
  • Oncology
  • Orthopedic/ Orthopedic Surgery
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  • Pain Management
  • Pulmonary Disease
  • Radiology

Billing / Coding for services provided in variety of locations

  • Office
  • Hospitals
  • Nursing Home
  • House Calls
  • Review of Proper Diagnosis / Procedure
  • Secondary Insurance Billing
  • Payment Posting
  • Appeals for Claim Denials
  • Submission of Claims Electronically
  • Managed Care Capitation Billing
  • Insurance Collections / Follow-Up
  • Patient Registration
  • Automated Patient Eligibility
  • Claim Tracking
  • Rejection Tracking
  • Billing for Patient Balances (soft collections)

REPORTING CAPABILITIES

These are a few examples of the most requested reporting, but we are not limited to these options:


  • End of Month (Provided each month)
  • End of Year
  • Procedure Analysis/ Per Doctor or Group
  • Diagnosis Analysis/ Per Doctor or Group
  • Physician financials by month or year
  • Carrier Payment Analysis-Monthly or Yearly
  • Payment Allocation
  • A/R Insurance
  • A/R Guarantor

PERFORMANCE

  • At IDS, we regularly review to evaluate our business, measure our performance, identify trends in our business and make strategic business decisions. We believe information on these metrics is useful to understand the underlying trends in our business.
  • First Pass Acceptance Rate: We define first pass acceptance rate as the percentage of claims submitted electronically by us to insurers and clearinghouses that are accepted on the first submission and are not rejected for reasons such as insufficient information or improper coding. Clearinghouses are third parties that process the submission of claims to insurers and require compliance with insurance companies’ formatting and other submission rules before submitting those claims.
  • First Pass Resolution Rate: Measures the percentage of primary claims that are favorably adjudicated and closed upon a single submission.
  • Days in Accounts Receivable: Measures the median number of days between the day a claim is submitted by us on behalf of our customer and the date the claim is paid to our customer. Higher first pass resolution rates and effective follow-up helps us to achieve this rate, which reduces our customers’ collection cycle of claims, leading to increased revenue and customer satisfaction.
  • Retention and Migration of Acquired Customers: With most of our acquisition transactions, our goal is to retain the acquired customers over the long-term and migrate those customers to our platform.

SAMPLE OF DOCUMENTS NEEDED ARE

To complete the IDS Documents included in this package are as follows.

  • List of providers in practice names, specialties etc.
  • List of Insurance Companies that the practice participates with
  • List of Websites and Logins for insurance companies
  • Complete W-9 form
  • Copy of Registration / Patient Demographic form
  • Clia # if applicable
  • List of place of services-hospital names/ nursing homes etc.
  • List of referring providers if applicable
  • List of Procedures provided
  • Fee Schedule if applicable
  • Special Request from provider

MEDICAL BILLING WORK FLOW

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HOW INNOVATIVE DATA SOLUTIONS WILL INCREASE YOUR REVENUE

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Contact Us

Address

Balad Trade Center, Suite 203, BMCH, Block-3, Karachi 74800, Pakistan.

Email Address

info@innovativedatasol.com